Support & Maintenance

AKRB provides a complete solution to its customers with full-cycle services from analysis, design & development to support & maintenance. We assume complete responsibility for the developed software solution and provide reliable software infrastructure for the business of each of our customers.

AKRB understands that software becomes an essential part of a client's business. It is vital that the software system be efficiently maintained and problems quickly resolved. The applications must remain functional and ready to address new opportunities and business needs.

Our Support & Maintenance Services help you to reduce the cost of your application through knowledge management, early offshore leverage, and application betterment solutions. Our services begin with corrective maintenance that evolves into adaptive, preventive, and enhancement activities.

The Cost-effectiveness of software support and maintenance is achieved through our professional services from the developer of the application during its entire life cycle. We know and understand the importance of support and maintenance which is the key to value.

A planned software evolution alone ensures aggressive growth of your business. Performed support and maintenance procedures give us valuable knowledge for predicting any necessary software evolution. System monitoring indicates an increase in software operations. User support reveals the opportunity of functionality extension. Based on this knowledge, our customer's priorities, and estimated return from the modifications, we are able to recommend a strategy of software evolution.


Software support includes warranty, development resource availability, and user support.


Minimizing Software down-time is the main purpose of software maintenance procedures. AKRB software solutions maintain average availability of 99.8%. This translates to no more than 17.5 hours downtime per year for maintenance procedures and other issues.

Maintenance Cost Reduction

Regular maintenance procedures expenses are decreased through:

AKRB's elevated level of service guarantees fewer anomalous situations or problems - which reduces the cost of eliminating future obstacles.

Software Maintenance Procedures

Critical maintenance procedures and maintenance terms are defined according to system architecture and system availability requirements:

At AKRB, we have evolved a well-defined and mature application maintenance process that allows to effectively capturing the application environment and business activity. Our process is designed in a way so that it addresses all your software support and maintenance needs.

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